Less back-and-forth
Customers should not need to send several messages or make multiple calls just to find an available appointment.
About BookPilot
Making appointment booking simpler for everyone.
BookPilot was created to give service-based businesses a simpler way to manage appointments while giving customers a quick and convenient way to book online.
Why we exist
Booking appointments should not be complicated
Running an appointment-based business already involves enough work. Managing availability, replying to booking enquiries, keeping track of customers and updating appointments should not take up more of your day than necessary.
BookPilot brings those everyday booking tasks together in one straightforward platform.
Businesses can manage their services, working hours, customers and appointments, while customers can choose an available time and book online without the usual back-and-forth.
Manage bookings
Keep upcoming appointments and your daily schedule organised.
Control availability
Set working hours and breaks around the way your business works.
Organise customers
Keep customer information and appointment history in one place.
Accept online bookings
Give customers an easy way to book from their phone or computer.
Our purpose
Why we built BookPilot
We wanted to make the booking journey easier for the businesses managing appointments and the customers making them.
Less administration
Businesses should not have to spend valuable working hours manually checking diaries, confirming availability and organising bookings.
A clearer booking process
BookPilot brings availability, services, customers and appointments into one system that is easy to manage.
Add your services
Create services with individual prices, descriptions and appointment durations.
Set your working hours
Configure opening times, breaks and availability around your actual working day.
Share your booking page
Give customers a dedicated link where they can view your services and choose an available appointment.
Designed to stay simple
Software should make running your business easier
We believe useful booking software should solve problems without introducing unnecessary complexity.
BookPilot can be configured around your own services, appointment lengths, opening hours, breaks and availability instead of forcing your business into a rigid schedule.
Your bookings, customer information and appointment history are kept organised in one place, giving you a clearer view of what is happening across your business.
Built for service businesses
Made for businesses where appointments matter
BookPilot can support independent professionals and growing service businesses across a wide range of industries.
Barbers
Beauty
Personal Trainers
Tutors
Therapists
Photographers
Consultants
Cleaners
Tradespeople
Other Services
Built for both sides of the booking
A better experience for your customers too
A booking system should not only work well for the business. The customer experience matters just as much.
BookPilot gives customers a simple online booking process they can use from their phone, tablet or computer.
They can choose the service they need, find an available appointment and manage eligible bookings through their customer account.
This means businesses can continue accepting bookings even when they are busy, closed or unable to answer the phone.
Book from any device
Customers can access your booking page from their phone, tablet or computer.
See real availability
Customers are shown appointment times based on your configured working hours and existing bookings.
Stay informed
Booking confirmations and appointment updates help keep customers informed.
Manage appointments
Customers can view upcoming bookings and keep track of their appointment history.
Our approach
What matters to us
Keep it straightforward
Booking software should be easy to understand and practical to use without unnecessary complexity.
Put businesses in control
Configure your services, appointment durations, hours and availability around the way you operate.
Make booking convenient
Give customers an easier way to find suitable appointments and book online.
Keep improving
Continue developing useful tools around the changing needs of appointment-based businesses.
Less admin, more time for your business
Helping businesses spend less time organising appointments
Every minute spent manually arranging an appointment is time that could be spent serving customers, developing your business or getting through the rest of your working day.
From the first booking through to appointment management and customer records, BookPilot is focused on making the process clearer, quicker and easier to manage.
Ready to simplify your bookings?
Create your BookPilot business account, add your services, set your availability and start accepting appointments online.