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Contact BookPilot

Need help? Get in touch with BookPilot.

Have a question about BookPilot, need help with your account or want to know more about our booking platform? Send us a message and our team will be happy to help.

We're here to help

How can we help?

If you have a question about using BookPilot, setting up your business account or managing your bookings, send us a message using the form.

General enquiries

Ask us anything about BookPilot, our platform or how the booking system works.

Account support

Get help with your BookPilot account, business settings, services or availability.

Booking support

Need help understanding bookings, availability or customer appointment management? Let us know.

Business enquiries

Thinking about using BookPilot for your business? Contact us and we can help you get started.

Send us a message at any time

Submit your enquiry through the form and a member of the BookPilot team will respond as soon as possible.

Send us a message

Fill in the form below and tell us how we can help.

BookPilot support

Help with every part of your booking account

From getting started to managing your day-to-day bookings, you can contact us when you need help with BookPilot.

Getting started

Need help setting up your business, adding services or configuring your booking page? Send us your questions.

Managing availability

Contact us if you need assistance with working hours, breaks, appointment availability or booking settings.

Ongoing support

If something does not look right or you need help using a feature, get in touch and tell us what is happening.

Already using BookPilot?

Include as much detail as possible

If you are contacting us about an existing account, including details such as your business name and the issue you are experiencing can help us understand your enquiry more quickly.

Sign in to your account

Useful information to include

The email address connected to your account

Your business name

What you were trying to do when the issue occurred

Any error message or relevant information you can provide

Looking for an easier way to manage bookings?

Create your BookPilot business account, configure your services and start accepting appointments online.